COVID-19 Store Policy

We are taking the advice of the public health authorities who have the necessary expertise to assist us all namely the NHS for the UK. We note the general advice from the World Health Organisation: - ‘If you think a surface may be infected, clean it with simple disinfectant to kill the virus and protect yourself and others. Clean your hands with an alcohol-based hand rub or wash them with soap and water. Avoid touching your eyes, mouth, or nose. Cover your mouth and nose with a tissue or your sleeve when you cough and sneeze. Put used tissues into a bin and wash your hands.

  • Social distancing is important to help slow the spread of coronavirus. We do this by minimising contact between potentially infected individuals and healthy individuals.
  • We are operating at a maximum capacity of 20 customers in the store at any given time.
  • Social distancing is keeping a space of 2 metres (6.5 feet) between you and other people. Do not shake hands or make close contact. Please take notice of the markings on the shop floor.
  • Customers may only bring a maximum of one child into the store at any one time. If you bring a child into the store they must be accompanied by an adult at all times. An unaccompanied child will not be allowed in the store.
  • Our store colleagues receive a briefing each morning by store management.
  • Our FREE car seat fitting service has been suspended. Store staff are available to demonstrate a car seat fitting on our demo rig instore.
  • We have increased the cleaning regime in our stores.
  • Contactless credit card payments are preferred. Please use the appropriate tills instore.
  • At our tills we have marked the floor to help you maintain a distance of 2 metres between customers. Please help us by using these distance markers.
  • If you need to pay by cash we have designated till for such payments. Please look for the notices in store or ask one of our colleagues who will be happy to help.
  • Our trading hours have changed. Please check here for your local store opening hours.
  • We have Click and Collect within 1 hour available during store opening times. This will ensure a quick visit and minimal contact.
  • FREE Delivery on online orders over £19. Shop online here.
  • Why not download your favourite game from the comfort of your own home here.

All of us will appreciate everyone who takes these measures which are there to ensure the safety of everyone in our society.

Thank you.