Contact Us

Info: The quickest way to resolve your query is see our top faqs below and visit our FAQ section for an answer to your query. If your query is already with our Customer Service team, please include your CS reference number when contacting us below.

Top Queries
  1. How do I track my order? Click here
  2. How does Click & Collect work? Click here
  3. How can I complete a return? Click here
  4. How can I check restock dates?
    The most up to date stock information is available on the product information page.
How to contact us
  • Fill in the form below
  • Chat to us from 10am - 5pm, Monday - Friday, excluding public bank holidays.
  • Tweet us at  @AskSmythsToys
  • Send us a message on our Facebook page Click here
To Unsubscribe from our Catalogue

Smyths Toys HQ UC will use your information in accordance with the terms of our Privacy Policy and Cookie Policy. We may share your data with trusted third parties who carry out customer support activities on our behalf and who help us to analyse your customer journey in order to resolve queries as efficiently as possible.