By continuing on our website, you agree to us using cookies as outlined in our cookie policy

Guaranteed Christmas Delivery - Order by 6pm on Wed. 20th Dec. 2017*

*Excludes Highlands & Islands and Northern Ireland, large bulky items and gift cards. Click for full details

Contact Us

We respond to all queries as promptly as possible. Please expect a response in the next 48 hours. To resolve your query as quickly as possible, please visit our FAQ section where you will find answers to the most frequently asked questions.

Top Queries
  1. How do I complete a Return? Click here
  2. I have a query on a Click & Collect order Click here
  3. How do Pre-Orders work? Click here
How to contact us
  • Tweet us at @AskSmythsToys
  • Fill in the form below
  • Live chat is available Monday to Friday from 9am to 5.30pm. Click chat icon below to start conversation.