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Update: 15:30pm 22/09/2020. For all customers who want to Pre-Order Xbox Series S, we are still taking Pre-Orders online and in-store.
We are not taking any further Pre-Orders of the Xbox Series X console in our stores for now. Apologies for the inconvenience caused.

Info: The quickest way to resolve your query is to see our top faqs below and visit our FAQ section for an answer to your query. If your query is already with our Customer Service team, please include your CS reference number when contacting us below.

Top Queries
  1. How do I track my order? Click here
  2. How does Click & Collect work? Click here
  3. How can I complete a return? Click here
  4. How can I check restock dates?
    The most up to date stock information is available on the product information page.
How to contact us
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  • Chat to us from 10am - 5pm, Monday - Friday, excluding public bank holidays.
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