Safety Notice: Recommended Part Replacement for TP Roundwood Playcentre

Product Code: 183206

Date of Sale: 20 March 2020 - 02 July 2020

TP Round Wood Multi Playcentres purchased from Smyths Toys between 20 March 2020 and 2 July 2020 should not be used until fitted with a replacement part.

Smyths Toys will send the replacement part to purchasers of the product with instructions. The four carabiners and S hooks should be replaced by those which we will be sending to purchasers of this product.

How can I tell if I need a replacement part?

  • This replacement part applies to a new model only. The item code is 183206 and not model 157621.
  • Please check your in store receipt or e-receipt for the item code: 183206
  • Visual check:

Model 157621

Model 183206
Part needs to be replaced

What action do you need to take:

Click & Collect or Home Delivery purchases:
If you have purchased online for home delivery or click and collect you will have received an email on Friday 3rd July 2020. If you need to update your address or if you have any questions, please contact our customer service team.

Instore purchases:
If you have purchased this item in store please contact our customer service team and we will arrange for the parts to be delivered within 21 working days.

We apologise in advance for any inconvenience caused.

Regards,
Smyths Toys