Pre Order

All Pre-Order purchases are subject to Smyths Toys Terms and Conditions, In addition to the following pre order terms and conditions:

1. once placed with us, your pre-order details will be confirmed to you by email;
2. no payment will be taken unless and until your order is dispatched where you have selected home delivery or when your order is collected where you have selected click and collect;
3. the payment will only occur when your item becomes available. If for any reason we are unable to take payment from your card, you will receive an email from us requesting you to re-enter card details. This must be completed within 24 hours of the email being sent to guarentee your item;
4. As part of Smyths Toys Pre-order Price Promise, if the price is lower at the date of collection or dispatch, you will be charged the lower price;
5. subject to receiving and processing your payment we will aim to deliver or have available for collection pre-ordered items as advised to you at the time of order and on your confirmation email;
6. you will receive email notification once your pre-ordered items have been despatched or are available for collection at your chosen store;
7. our contract with you for items on pre-order does not come into effect until the date of despatch or collection;
8. where home delivery option is chosen, pre-ordered items are shipped separately from any other items you have pre-ordered and also separately from any other items you have ordered;
9. the official launch dates of items are subject to change, Smyths Toys cannot be held responsible for deferrals or delays in official launch dates;
10. while we will endeavour to accurately indicated restock / back in stock dates for pre-ordered items, flagged dates may change.
11. In relation to pre-orders where exclusive early content is provided as part of your pre-order, you will not be able to cancel this order once you have received this early content.

Please see here for our Delivery options.

Please see here for our Returns policy.

© 2017 Smyths Toys Superstores