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Top Queries

The quickest and most accurate way to check when stock is available is to check the product on our website. All stock dates are up to date on our website.

Click & Collect orders placed up until 9am on Saturday December 24th need to be collected by 12 noon on 24th December. Click & Collect orders placed after 9am on 24th, 25th and 26th December need to be collected by close of business on Tuesday 27th December. Click & Collect returns to normal from 12 noon on Monday 26th December.

Select your store and add the items to your basket to complete your transaction. You will receive two emails. The first one is to let you know we have received your order. The second one is advise you that your order is ready for collection at your chosen store. Orders will be ready for collection within two hours during store opening hours. When you are ready to collect, please bring your Ready for Collection email to the store to get your order. This email can be printed or presented on a smartphone or tablet. Your order will be held and available for 2 days following the date of order. We cannot hold orders longer than this. Once this time expires your order will be cancelled.

Quick Tips

To resolve your query as quickly as possible, please visit our FAQ section where you will find answers to the most frequently asked questions.

Please note: Our Customer Service Department is closed at 12pm on the 24th of December until 10am on the 27th of December. The quickest way to contact our customer services team is either of the options below:










 
 
 

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